Here you can find some of our projects, where you will see the requirements and needs that our clients told us and how WolfCRM has always been solved by combining technology with work methodology, since not only is WolfCRM our added value, but also the professionals who work with it. they implement since they are specialists and knowledgeable about the business to which we implement WolfCRM.
Do you want to know WolfCRM’s achievements in this case and how it helped Abadía de Retuerta?
Case of success – Abadía de Retuerta
Starting situation: They did not have a tool that integrated the marketing, sales and wine tourism departments and there was no culture of using customer information solutions.
WOLFCRM participated in the following processes:
- Initial consultancy for situation diagnosis.
- Integration with Navision
- Development of specific wine tourism modules and loyalty clubs
- All orders are placed through Wolfcrm
- All communications are made from the Wolfcrm emailing module
Do you know how WolfCRM helped Eurofunding and its entire team?
Case of success – Eurofunding
Starting situation: They had implemented 4 CRMs previously and had not managed to get their team to adapt to the use, causing a lot of money to be lost in the implementations and in the opportunity cost.
WOLFCRM participated in the following processes:
- Initial consultancy for situation diagnosis.
- Inclusion of projects module
- Adaptation for the grant and contract management sector
- Start-up of the Telemarketing department
- Multi-company and multi-language
Do you know how WolfCRM coordinated both sales representatives and Elecnor departments?
Case of success – Elecnor
Starting situation: They did not have a CRM, only a supply management application. The departments also did not share information about how each customer was interacted with.
WOLFCRM participated in the following processes:
- Initial consultancy for situation diagnosis.
- Integration of all departments in the use of CRM
- crossselling
- Traceability from opportunity to contract
- Automatic monitoring of all offers based on the milestones they are meeting.
Do you know how WolfCRM helped implement an efficient and easy-to-use customer management process for Promodis?
Case of success – Promodis
Starting situation: The partners of the Promodis purchasing center started, for the most part, from a very traditional customer management process. They lacked specific software tools and had a very high percentage of users not accustomed to the use of ICT tools.
WOLFCRM participated in the following processes:
- Initial consultancy for situation diagnosis.
- Analysis of the particularities of your sales process.
- Development of a VERTICAL CRM, attending to the particularities of your business.
- Personalized implementation consultancy per partner.
Do you know how WolfCRM helped Nace Energía?
Case of success – Nace Energía
Starting situation: “From NACE we were looking for a CRM that could serve the company as well as the channel, we could not find suitable solutions in the market that could provide a solution to our needs.
WOLFCRM participated in the following processes:
- Initial consultancy for situation diagnosis.
- Management of the different states of the contract and its traceability, between Nace and its channel
- Integration of all departments in the use of CRM
- Implementation of Wolfcrm in your channel
- Traceability from opportunity to contract
- Commission management
Do you know how WolfCRM helped Altra-Airzone?
Case of success – Corporación Altra-Airzone
Starting situation: From ALTRA we had had bad experiences with other CRMs. We were looking for a comprehensive and versatile CRM that would integrate with our ERP A3.
From WOLFCRM, expectations have been met and it has evolved in relation to the growth needs of the different ALTRA departments.
WOLFCRM participated in the following processes:
- Initial consultancy for situation diagnosis.
- Management of the different states from the opportunity, offer and order.
- Integration of all departments in the use of CRM, Sales, Customer Service
- Two-way integration with A3
- Integration with switchboard
- Use of Wolfcrm in all delegations and countries.
Do you know how WolfCRM helped Automotive?
Case of success – Automotor
Starting situation: From Automotive we were looking for a solution that would adequately manage the management of leads and the generation of campaigns in relation to the information we had about the vehicle and the customer.
With Wolfcrm we have managed to be able to channel these campaigns in relation to the consumer information that we had within our DMS, generating campaigns aimed at those clients who needed our services at that time.
Do you know how WolfCRM helped Farming Agrícola?
Case of success – FARMING AGRÍCOLA
Starting situation:
FARMING had made several unsuccessful attempts to implement a CRM, it was looking for a solution that would help manage market opportunities, as well as machinery transactions with its distribution channel.
WOLFCRM participated in the following processes:
- Initial consultancy for situation diagnosis.
- Analyze the direct sales process and its channel
- Communication channel between distribution and Farming
- Opportunity Management
- Market study in relation to the information established within Wolfcrm as beneficiaries of PAC and machinery registrations.
Do you know how WolfCRM helped Zanotti Appliance?
Case of success – ZANOTTI APPLIANCE
Starting situation: They did not have a CRM, only an application to manage work reports and to make offers, the departments did not have information among themselves about what was done with each client.
WOLFCRM participated in the following processes:
- Initial consultancy for situation diagnosis.
- Integration of all departments in the use of CRM
- Management of opportunities and offers
- Integration with the ERP Matrix of Italy
- Automatic monitoring of all offers based on the milestones they are meeting.